Are you highly organized, motivated, and versatile? BBE Marketing Inc is looking for an Administrative and Project Assistant to join their team. As the backbone of the team, you will play a critical role in managing administrative tasks, coordinating projects, and ensuring effective communication with clients. If you thrive in multitasking environments, have a passion for organization and details, and enjoy being a key contributor to a team's success, then this role is perfect for you. Apply now to be part of a dynamic and growing company.
BBE Marketing Inc: Administrative and Project Assistant
Headquarters: Hurst, TX
URL: http://bbemarketing.com/
We are seeking a highly organized, motivated, and versatile Administrative and Project Assistant to join our team. In this role, you will play a critical part in managing diverse administrative tasks, coordinating projects, and ensuring effective communication within our team and with our clients. Your role will be pivotal in supporting our team's efficiency and our clients' satisfaction.
Tasks
Conduct thorough research on industry trends and news updates, promptly informing the team about relevant developments.
As an Administrative and Project Assistant at BBE Marketing Inc, one of your key responsibilities will be to stay updated on industry trends and news. You will conduct thorough research and promptly inform the team about any relevant developments. By doing so, you will contribute to the team's knowledge and help them stay ahead of the curve in the ever-changing industry landscape.
Manage and review the work of writers, ensuring quality, accuracy, and originality, and provide constructive feedback.
Another important aspect of your role will be managing and reviewing the work of writers. You will be responsible for ensuring that the content produced by our writers meets the highest standards of quality, accuracy, and originality. You will provide constructive feedback to help them improve their work and maintain a high level of excellence.
Handle customer service inquiries with promptness and professionalism, ensuring client satisfaction.
As an Administrative and Project Assistant, you will be in direct contact with our clients. You will handle customer service inquiries with promptness and professionalism, ensuring that our clients receive the highest level of service and satisfaction. Your ability to effectively communicate and address their concerns will contribute to maintaining strong client relationships.
Maintain and organize a system for managing customer inquiries and follow-up tasks, ensuring timely response.
To streamline our customer service efforts, you will be responsible for maintaining and organizing a system for managing customer inquiries and follow-up tasks. This system will ensure that customer inquiries are efficiently tracked and addressed in a timely manner. Your attention to detail and organizational skills will play a crucial role in maintaining effective communication with our clients.
Manage customer refunds and handle chargebacks effectively.
Handling customer refunds and chargebacks is another important aspect of your role. You will be responsible for managing these processes effectively, ensuring that refunds are processed promptly and chargebacks are handled efficiently. Your attention to detail and customer-service orientation will be key in resolving these situations to the satisfaction of our clients.
Assist in project management, tracking progress, and ensuring task completion within designated timelines.
As part of the BBE Marketing Inc team, you will assist in project management. You will be responsible for tracking progress and ensuring that tasks are completed within the designated timelines. Your ability to effectively manage multiple projects and prioritize tasks will be vital in ensuring the smooth execution of our projects.
Identify issues or delays in projects and communicate with the management team for timely resolution.
In your role as an Administrative and Project Assistant, it will be important for you to identify any issues or delays in projects. You will need to communicate these issues to the management team promptly to ensure timely resolution. Your proactive approach and effective communication skills will help in maintaining the project's momentum and meeting deadlines.
Perform general administrative tasks, including data entry, scheduling meetings, preparing reports, and maintaining documentation.
General administrative tasks will be part of your daily responsibilities. These tasks may include data entry, scheduling meetings, preparing reports, and maintaining documentation. Your strong organizational skills and attention to detail will help in efficiently managing these administrative duties and ensuring smooth operations.
Design and distribute newsletters via Mailchimp.
As part of your role, you will be responsible for designing and distributing newsletters via Mailchimp. This will involve creating engaging content and visually appealing designs to keep our clients informed and engaged. Your creativity and communication skills will be instrumental in crafting newsletters that effectively convey our message to our audience.
You’ll Love This Role If
You thrive in multitasking environments
As someone who enjoys juggling various tasks, you will thrive in the multitasking environment of an Administrative and Project Assistant role. You will be able to switch between different types of work seamlessly, from administrative duties to project management. Your ability to handle multiple responsibilities will contribute to the overall efficiency of the team.
You have a passion for organization and details
If you find satisfaction in creating order out of chaos and have a keen eye for detail, you will love this role. As an Administrative and Project Assistant, your meticulousness and attention to detail will ensure that nothing gets overlooked. You will play a crucial role in maintaining an organized and efficient work environment.
You’re a communication aficionado
In this role, communication is key. Whether it's crafting newsletters, handling customer inquiries, or providing feedback to team members, your excellent communication skills will shine. Your ability to effectively convey messages and information will contribute to the success of our team and the satisfaction of our clients.
Problem-solving energizes you
If you love tackling challenges head-on and finding creative solutions, this role will energize you. As an Administrative and Project Assistant, you will encounter various challenges that require problem-solving skills. Your ability to think critically and find efficient solutions will enhance the efficiency and effectiveness of your work.
You enjoy being the backbone of a team
As an Administrative and Project Assistant, you will be the backbone of our team. You understand the importance of your role in supporting the team and take pride in being a key contributor to its success. Your ability to effectively manage tasks, communicate, and provide support will be vital in driving our team forward.
You value continuous learning and growth
If you thrive in environments where you can continuously learn and grow, you will find this role fulfilling. As an Administrative and Project Assistant, you will have opportunities to expand your skills and knowledge. Being exposed to various aspects of the business will allow you to develop a well-rounded skillset and contribute to your personal and professional growth.
You’re customer-service oriented
As an Administrative and Project Assistant, ensuring customer satisfaction and maintaining strong client relationships will be a rewarding part of your job. Going above and beyond to address customer inquiries, providing excellent service, and building positive relationships will be integral to your role. Your customer-service orientation will contribute to the overall success of our team.
Requirements
Experience using Google Sheets and Microsoft Excel
Proficiency in using Google Sheets and Microsoft Excel is required for this role. You will be handling various tasks that involve data management and analysis. Familiarity with these tools will enable you to effectively perform your responsibilities.
Customer service experience
Prior experience in customer service is essential for this role. Your ability to handle customer inquiries with promptness, professionalism, and empathy will contribute to maintaining strong client relationships and ensuring client satisfaction.
Mailchimp experience is a plus
Having experience with Mailchimp is a plus for this role. Designing and distributing newsletters via Mailchimp will be part of your responsibilities. Familiarity with the platform will enable you to effectively create engaging content and visually appealing designs.
WordPress experience is a plus
Experience with WordPress is a plus for this role. While not required, familiarity with WordPress will be beneficial in managing website content and updates.
Experience with Asana is a plus
Experience with Asana, a project management tool, is a plus for this role. Your familiarity with the platform will assist you in tracking project progress and ensuring task completion within designated timelines.
Strong organizational skills
Strong organizational skills are essential for success in this role. Your ability to keep track of multiple tasks, manage deadlines, and maintain an organized work environment will contribute to the overall efficiency of the team.
To apply for the Administrative and Project Assistant role at BBE Marketing Inc, please visit https://weworkremotely.com/remote-jobs/bbe-marketing-inc-administrative-and-project-assistant. We look forward to reviewing your application!
